PLEASE CONTACT ME BEFORE ORDERING, TO GUARANTEE AVAILABILITY.|
ARP and other manufacturers require significant lead time to make my special orders, and it is possible that I may not have a particular item available until my next order is received.
I'm proud to say that all my products are sourced or made in the US, Great Britain, Europe or Australia (and NONE in China, Taiwan or India...). I stand behind my products 100%.
I prefer to receive personal checks; please send them MADE OUT TO ME, TOM LANGE at the given address. I also accept PayPal transactions. If these forms of payment are a problem please contact me to see if we can work out something else. For overseas shipments, please contact me for pricing and shipping costs.
I reluctantly accept Paypal because of the "hidden" charges - please be aware that you must include ALL Paypal charges when ordering, so that I receive the full amount due. My prices are as reasonable as I can make them and still cover my costs; when $75 is due, for instance, I often receive only $72.50 due to Paypal's fees, which payment I may decline, and request the full amount.
Rush orders are handled promptly; orders are generally mailed out the day after payment is received, by Priority Mail.
As with many small businesses, we operate on the basis of mutual trust. We are grateful for your patronage.